Privacy Policy

LTE Canada Inc. is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from visitors to our website (ltecanada.com), how we collect, use, store, share, and disclose this information, and your rights regarding your information.

1. What Information Do We Collect?

We collect various types of personal information from you directly and automatically:

Personal Identifiable Information: Name, email, address, phone number, and payment information such as credit card details (we only have access to the last 4 digits, expiration date, and CVC of your credit card; this data is encrypted to ensure your security).
Account Information: Login details, including your email and password.
Technical Information: IP address, browser type, device details, and connection information.
Activity Information: Pages visited, session data, purchase history, and interactions on our website.
User-Generated Content: Comments, feedback, product reviews, and other communications.

We may also collect non-personal information using monitoring tools and cookies to help improve your user experience.

2. How Do We Collect Information?

We gather personal information through interactions on our website, including:

When you create an account, purchase a product, or contact us.
When you subscribe to our newsletter or participate in promotions.
Automatically through cookies and tracking technologies as you navigate our website.

3. Why Do We Collect Personal Information?

We collect and use your information for the following purposes:

To operate and provide our services.
To process transactions and communicate order updates.
To provide customer support and resolve issues.
To improve our website and offerings based on aggregated data.
To send service updates, promotional messages, and other notifications.
To comply with applicable laws and regulations.

4. How Do We Store, Use, Share, and Disclose Your Information?

Our website is hosted on the Wix.com platform, which securely stores your data on servers protected by firewalls. When you complete a transaction, Wix.com’s payment gateways adhere to PCI-DSS standards to protect your payment information.

We do not share your personal information with third parties except as required by law, to comply with legal proceedings, or when using trusted partners to provide and improve our services.

5. How Do We Communicate with You?

We may contact you through email, telephone, text message, or mail to:

Provide updates on your account and orders.
Notify you of promotions, new services, and relevant information.
Collect feedback through surveys or questionnaires.

You may opt out of promotional communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

6. Cookies and Tracking Tools

We use cookies and similar tracking tools to enhance your browsing experience on our website. These tools help us analyze site usage and improve our services. Some third-party applications, such as Google Analytics, may also place cookies on your device. These external services have their own privacy policies, which are not covered by LTE Canada Inc.

For more information on cookies used, please refer to your browser’s cookie settings.

7. How Can You Withdraw Consent?

If you wish to withdraw your consent for data collection or request changes or deletions to your personal information, please contact us at support@ltecanada.com or use the cookie consent banner.

8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. Please review this page periodically. In case of material changes, we will notify you on our website.

9. Contact Information

For questions or concerns regarding this Privacy Policy, or if you wish to access, update, or delete any personal information, please contact us at: support@ltecanada.com or 1-800-557-0966.